Untitled Document Frequently Asked Questions



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General Questions

Is HCS affiliated with any other company?
Harbour Cold Stores Limited is a wholly owned subsidiary of Kingston Wharves Limited.Harbour Cold Stores is a part of the Kingston Wharves Group which comprises Kingston Wharves Limited, Security Administrators Limited as well.

What are the opening hours of HCS?

Mondays – Fridays - 8:00 to 5:00pm
Arrangements can be made for work to be done outside of these hours, but this will be subject to an overtime charge



Is HCS a bonded refrigerated warehouse?

Harbour Cold Stores Limited is a bonded refrigerated warehouse.As a bonded warehouse, imported commodities can be moved to HCS for inspection by the Jamaica Customs for storage prior to being released for the trade.



Who are some of HCS customers?

Shipping lines and their agents; refrigeration equipment manufacturers and distributors; importers and exporters; multinational food processors and distributors; wholesalers and retailers; hotels, restaurants and fast food operators; local food manufacturers and food processors.



How are charges applied for the services the company offers?
In the cold storage operations, charges are applied on the basis of store and bill, fees for related services and short term or long term rental and leases of refrigerated facility.In our technical services operations charges are set based on industry standards or as negotiated.

Which government agencies are involved in the company’s operation?
Harbour Cold Stores Limited, being a bonded warehouse, a food handling establishment and a cold storage operation has it's activities regulated by a number of government agencies. These include the Quarantine and Food and Infestation Division of the Ministry of Agriculture, the Jamaica Customs Department, the Public Health Department, and the Jamaica Bureau of Standards. The relevant departments within the Ministry of Finance is responsible for tax compliance issues.

Professional Affiliations
Harbour Cold Stores Limited is a member of the International Association of Refrigerated Warehouses (IARW); and the World Food Logistics Organization (WFLO).
Harbour Cold Stores Limited is the local authorized service center for ThermoKing and Carrier Transicold.

What services does HCS offer?

Refrigerated warehousing (bonded); Customs inspection of containers; loading and unloading of containers; cross docking; coldroom construction and repair; installation and repair of air-conditioning and industrial refrigeration systems; installation of mobile refrigeration systems, washing and pre-tripping of refrigerated containers; monitoring of refrigerated containers; supply spare parts and diagnostic equipment for troubleshooting and repair of refrigerated containers.








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